Storytelling as a BA technique

Use EAD Max as a case study for this white paper

What is a white paper?

White papers enable you to build trust with your audience. They show readers that you’re reliable, experienced, and adept in a given domain. When potential customers search for information to help them understand a problem or opportunity they’re facing, and you provide them with a quality white paper that helps, they’ll turn to you again in the future.

Audience

Defining your audience goes hand in hand with choosing the right topic. But moving beyond your audience’s interests, it’s important to think of the kinds of people who will be reading your white paper.

  • Are they fellow professionals, well versed in your subject?
  • Are they likely to be reading something they are relatively unfamiliar with?

Knowing this helps establish the voice you should use and whether industry-specific jargon is appropriate. It also narrows the scope of the research you should include. It’s always important to ensure all arguments are logically sound and well supported, but the stats and information presented should be relevant to the specific audience you’re targeting.

Intros

Outros

Pack it with value

Expect to release multiple drafts or versions

White papers are informative and factual. We’ve driven that point home already. That doesn’t mean they should be boring. Backgrounders, problem-solution white papers, and research findings all have a story to tell, and the reader is far less likely to make it through the entire piece without some form of narrative to keep them engaged. Setting up a problem, elaborating on a solution, and including some type of success story is a proven formula for making any type of content more story-like.

You’ll need more than just black text on a white background. Your design choices regarding things like color, typography, and the use of visuals will play a prominent role in the success of your white paper. Here are a few important principles to keep in mind for creating a quality white paper design.